Items shipped back to us are subject to a restocking fee equal to the price of any return label we generate, or 10%, whichever is greater. Pickup orders cancelled before they are picked up may be subject to a 10% restocking fee. You can always contact us for any return question at Pickup Orders (once picked up), and orders placed in store, our in-store return policy applies (exchange only within 30 days, collectibles final sale). Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return label with UPS, and if the return is from a result of our error, we'll waive the return shipping fee.

You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please remember it can take some time for your bank or credit card company to process and post the refund too.March of the Machine: The Aftermath Singles If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Northanger Abbey by Nancy Butler